| |
 |
In order to meet customer’s requirements, every product of either 108 Hatha Leela collection or customer’s designs can have any material changed such as metal, color, stone, plating, etc. |
 |
Every product will be priced according to materials used for each customer. |
 |
Any change of material required by customer for every order, it must be informed by fax or e-mail. If not, the product will be finished as sample. |
 |
All products are quoted at FOB ex-factory price |
 |
CIF price can be quoted on customer’s request. |
 |
In case of significant increase of raw material price and/or currency fluctuation, prices will be revised with notice. |
 |
In case of any defect and/or damage occurred from our production process or packing, customer must inform us within 15 days after the receipt of goods. No responsibility will be taken if information on defected or damaged goods is given later than the mentioned period of time. |
 |
Any goods to be returned for change or repair due to our mistakes, customer needs to inform us in advance. |
 |
Information on defected, damaged or returned goods must be given by fax or e-mail only. Information given by telephone is not accepted. |
 |
If any cancellation of order, customer must do it within 5 days after 40% fund deposit is made. |
 |
Any cancellation informed later than 5 days and not over 10 days after fund deposit, 20% of deposit amount will be charged. |
 |
Any cancellation informed later than 10 days and not over 20 days after fund deposit, 35% of deposit amount will be charged. |
 |
No refund for any cancellation informed after 20 days of fund deposit. |
 |
Cancellation must be informed by fax or e-mail only. |
|
|